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GOOD TO KNOW
Frequently asked questions
How long do custom orders take?
Custom orders usually take up to 2 weeks or longer depending on the item, supplies, and order volume.
When do I pay for a custom order?
Payment is required before work begins and before blanks or supplies are ordered. A mockup is sent for approval before production.
What if I request a change after approving the mockup?
Please review your mockup carefully. Changes after approval that are not caused by Jessie’s error may require an additional fee.
How much is shipping?
Shipping is a flat $6 per order. Local customers can choose free porch pickup at checkout.
What payment methods do you accept?
Website checkout supports secure card payments through Stripe, plus Venmo and Square. Stripe payments are confirmed automatically; Venmo and Square orders are marked paid after Jessie confirms payment.
Can I request something that isn't listed?
Absolutely. Use the custom order request form and describe your idea, preferred colors, quantity, and personalization.
GOT A VISION?
Let’s make something that’s totally you.
Custom orders can take up to 2 weeks or longer. Mockups are sent for approval before production, because apparently humans enjoy making sure things are spelled correctly.